Gupshup

Gupshup is a cloud-based platform that enables businesses to build and manage chatbots and automate customer interactions. It leverages AI technologies such as natural language processing (NLP) and machine learning to understand and respond to user queries. Gupshup supports a wide range of integrations with popular messaging platforms, social media, and CRM systems. Businesses can use Gupshup to create chatbots for customer service, sales, and marketing purposes. For instance, a retail company can use Gupshup to create a chatbot that assists customers with product inquiries, order tracking, and promotions. Another example is a healthcare provider using Gupshup to automate appointment scheduling and patient communication.

Gupshup is best for marketing teams, customer service departments, and businesses looking to automate interactions with customers.. It sits in the Chatbots category and is a freemium option.

Gupshup is listed as freemium. Check the official website for current, detailed pricing tiers.

Gupshup scored 7.5 out of 10 in 2026, based on six weighted metrics: usefulness, quality, ease of use, value, reliability, and popularity.

Gupshup is a solid, well-rounded option for marketing teams, customer service departments, and businesses looking to automate interactions with customers.. Its 7.5/10 score reflects dependable performance in the Chatbots category.